NorthGrid Hosting
NorthGrid's board was making strategic decisions based on outdated, manually compiled reports that took the operations team 3 full days to produce each month. There was no standardised KPI framework, and different departments reported metrics inconsistently, making cross-functional analysis nearly impossible.
We defined a unified KPI framework aligned to strategic objectives, built automated dashboards pulling data from existing systems, and established a tiered reporting cadence — weekly operational, fortnightly tactical, and monthly strategic. We also implemented a decision log to track and measure the impact of board decisions over time.
“For the first time, our board has the data they need when they need it. The decision intelligence framework Remuse built has fundamentally changed how we operate.”
